Contact Us

There are several ways to get help from the BigPond Movies team.

• Email us anytime at: help@bigpondmovies.com
• Call our toll free phone line on: 1800 502 502* Our operators are available 7am-11pm, 7 days a week except Christmas Day. * A free call from most fixed phones
• Write a letter to us at: BigPond Movies Locked Bag 6001 Sunshine VIC 3020
• Complete our Feedback Form below and click Send.

If you email or write to us, we will get back to you as soon as possible. The telephone number takes you straight to a BigPond Movies customer service person, who will know everything there is to know.

We know you from the name and email address you used to register. Please include your name so we can find your correct details.

If are contacting us from another email address, then please let us know the one you used to register so we can find your correct details on our system.

For privacy reasons, if you want to contact us on behalf of a BigPond Movies member, they must authorise you to contact us on their behalf.

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