Bigpond Movies Help

Tips

Joining BigPond Movies
How it works
Getting the most from the service
Using your Mobile Phone
Remember Me
Plans and Pricing
Learn more about our DVDs
Browsing and Searching
Recommendations and how they work
Managing my queue
Sending and Receiving DVDs
Managing your Account
Using PopLists
Friends
Inviting friends to join BigPond Movies
Learn more about BigPond Movies
Contacting Us

FAQs

Why do I need to provide my credit card details?
Having trouble logging in?
Why should I rate my DVDs?
How do I write a review?
Are there different membership plans for different people?
How do I change my plan?
What benefits do I get if I'm a BigPond Member?
How many DVD titles should I have in MyQ?
How do I sort my DVDs on the queue so I see some before others?
Why can't I find the DVD I'm looking for?
How do I report a lost DVD?
How do I report a damaged DVD?
How do I suspend my account during holidays?
How do I make sure I get DVDs sent to me quickly?
What's the best way to handle multiple users in a household?
Why don't I always get the DVDs in the order I expect?
How do I cancel my account?
How can I communicate with other members and friends?
What are DVD Classifications?
What configuration should my computer be to best use the service?
What emails will you send me?